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Frequently Asked Questions

Straight answers. No jargon. If your question isn’t here, get in touch.

About the Platform

What is aiunspun.com?

A membership platform for learning to use AI, specifically the tools that are actually useful to people who are not already living and breathing this stuff. We teach all the major AI tools, and the practical tools built around them. Step by step. In plain English. You get a Prompt Builder, the Prompt Vault (ready-made prompts to copy), My Prompts (your own saved prompts, so you keep what works as you learn), an AI Prescription tool to help you know where to start, and Ask Kevin: Kevin, our AI guide, answers your questions straight away, and when he can't help, you can send your question to the team and get an answer by email.

The name means what it sounds like. We unspin the noise.

Who is this for?

People who are smart, capable, and tired of feeling like the only one in the room who doesn't understand what everyone is talking about. Often that's people who didn't grow up with this technology and haven't found a way in that didn't make them feel patronised. But honestly, if you want to feel genuinely confident using AI, and you'd like it explained without the hype, this is for you, whatever your age.

If you've been made to feel behind on AI, this is for you. If you haven't been made to feel behind on AI yet, it's still probably for you.

Do I need any technical knowledge?

No. Not even close.

If you can use email, you can use the tools we teach. The assumption here is competence and capability, not existing familiarity with AI. We start where you are, not where we wish you were.

Which AI tools do you teach?

More than you might expect, because a lot of what we teach isn't tied to any single tool. Good prompting works everywhere, and those skills carry across whatever you use. When we do go tool by tool, we cover the ones with the most practical use in everyday life and work: ChatGPT, Claude, Gemini, Grok, Gemini Notebook (formerly NotebookLM), and other supporting tools as they become genuinely useful.

Do I need to buy any AI tools or subscriptions?

No. Every tool taught in the tutorials is available for free. You do not need to purchase any AI subscription to get full value from this platform.

Is this available outside the US?

Yes. The platform is accessible from anywhere. Prices are in US dollars, but where possible we show them in your local currency.

Can I use AI UnSpun like an app on my phone?

Yes. There's nothing to download from an app store. The site itself installs like an app — the technical term is "progressive web app," which is a long name for "a website that behaves itself on your phone."

Save it once and you get an AI UnSpun icon on your home screen. It opens full-screen, no browser bars, and remembers where you left off.


On iPhone or iPad:
1. Open aiunspun.com in Safari. It has to be Safari for this part.
2. Tap the Share button — the square with the arrow pointing up.
3. Scroll down and tap "Add to Home Screen."
4. Tap "Add." Done.


On Android:
1. Open aiunspun.com in Chrome.
2. Some phones will simply offer to install it. If yours does, tap "Install" and you're finished.
3. If not, tap the three dots in the top corner, then "Add to Home screen."

That's the whole procedure. Two taps, maybe three. Kevin has installed things that took considerably longer and worked considerably less.

Membership & Free Preview

Is the free trial really free?

Yes. No card required. No billing information. You give us an email address and we give you a 7-day free preview: a real sample of every part. That is the entire arrangement.

What is included in the free preview?

Your First Win walkthrough (the guided exercise that gets you a real AI result in minutes), the starter tutorials, Prompt School lesson one, one Meet the AI introduction, a sample of the Prompt Vault, one Second Opinion check, and five goes each at AI Together and the AI Brain Gym. You can also use Ask Kevin and the Prompt and Tutor Builders, and save what works to My Prompts. The AI Prescription and the monthly recap are for members. Enough to know whether this is something you want to continue.

What happens at the end of the free preview?

You decide. If you want to join, it's US$7/month. If you don't, nothing happens. No charge, no email asking what we did wrong, no awkward process.

How do I cancel?

Straightforwardly. There is no cancellation maze. No "are you sure?" sequence designed to wear you down. You cancel, and the membership ends at the next billing date. No further charges.

What if it is not what I expected?

Cancel and be done. We'd rather you leave honestly than stay unhappily. If something specific didn't work as described, we'd genuinely like to know, but there is no obligation to tell us.

How do I get the free prompt sheet?

Subscribe to the newsletter. Your free printable prompt sheet arrives in your welcome email, straight away.

I bought a digital product and subscribed, but my 10% membership discount isn't showing. What can I do?

Get in touch and we'll sort it out. If you bought a standalone product and the 10%-off-for-life discount didn't make it onto your membership, that's ours to fix, not yours to chase. Contact us with the email you used and the product you bought, and we'll apply the discount to your membership going forward.

What if I get lost inside the membership?

Ask Kevin. Inside the membership, Kevin is an AI guide in the top bar. Ask him where something is, what a tool does or what to try next, and he answers in plain English with a link to the right page. He’s an AI, so he can get things wrong, and when he can’t help, you can send your question to the team instead. The free preview includes 10 questions to Kevin.

Digital Guides & Workbooks

What are the digital guides, and how are they different from membership?

They are standalone PDF guides you buy once and keep forever, on subjects like learning AI from scratch, AI-age scams, teenagers and AI, writing your life story, and everyday tech help. No subscription, no expiry, and no membership required.

Membership is the ongoing side of the house: tutorials, the Vault, Prompt School, and Ask Kevin. The two work fine separately. The guides just happen to include a standing membership discount, in case you ever want more. All the guides live in the shop.

How does a guide arrive after I buy it?

By email, within a few minutes of checkout. The delivery email carries your download link, your companion page details, and your membership discount code. If nothing arrives, check the spam folder first, then contact us and we will sort it out.

What is a companion page?

Every guide has a private page on this site that holds its printable extras and the facts that change too fast to print: current tool names, prices, links, and settings. The book carries the part that stays true. The companion page keeps the rest current. The address and password are printed inside your guide.

Do the guides really include a membership discount?

Yes. Every digital guide includes 10% off membership for as long as you stay a member. Your code arrives in the delivery email, and it never expires.

Can I give a guide as a gift?

Yes, and it works even for someone who would rather not deal with downloads. Each guide has a printable gift card, linked from the gift section of its page in the shop: buy the guide, print the card or write it by hand, and hand it over. The guide itself arrives in your email, ready to pass along or print.

What is the refund policy for the guides?

Thirty days, full refund. If a guide is not what you expected, get in touch within 30 days of purchase and we will refund it. The details live in the Terms of Service.

Do I need any AI experience to use the guides?

No. Each one assumes you are starting from zero, including not having an AI app yet. Setup is walked through step by step, everything is in plain English, and the well-known free AI tools are all you need. If you can use email, you are qualified.

Content & Learning

How often is new content added?

Regularly. New tutorials, new Vault prompts, and new Prompt School lessons as techniques evolve. New AI Together and AI Brain Gym activities every month. New LLMs are added to Meet the AI as they are released, and the Privacy Checker is updated whenever tools change their policies. Members steer what comes next through the Suggestion Box, and you can save anything useful to My Prompts as you learn. Nothing expires or disappears.

Can I go at my own pace?

Yes. There are no deadlines. Nothing requires you to have completed last week's content before this week's makes sense. The platform is built around the assumption that people have lives.

What is Prompt School?

A structured course in writing better AI prompts, hosted by The Gentleman. How you phrase a question to an AI tool determines what you get back, and most people's first instinct is to phrase things in a way that produces a mediocre result. Prompt School fixes that, step by step.

What is the Vault?

A growing library of ready-to-use prompts and templates, organised by use case. Take what you need, apply it directly, adapt it if you want. New prompts are added as they are ready, and you can save the ones that work to My Prompts, right alongside your own.

What is Meet the AI?

A friendly introduction to the AI tools everyone keeps naming, one at a time. Each one explains what the tool is, what it is actually good for, and where it falls short, in plain English. There is an interactive step too, so you do not just read about it, you get a feel for it, like you have properly met.

How does the Suggestion Box work?

Members can submit content requests: topics, tools, questions they want addressed in future tutorials. We read them. Content decisions are influenced by them. It is not a guarantee, but it is a genuine input into what gets made.

What is the Prompt Builder?

A tool that helps you build a prompt that actually works. Tell it what you're trying to do, answer a few simple questions, and it assembles a clear, well-structured prompt for you. You can then save it straight to My Prompts and reuse it whenever you need it.

What is the AI Prescription?

Once a month, you answer a few honest questions about where you are with AI (no score). In return you get a personal plan: what to focus on, which tools are worth your time right now, and a prompt written for your exact goal. Just as importantly, it tells you what to ignore. At the end of the cycle, Your Month with AI recaps what you actually did and suggests what to try next.

What is The Second Opinion?

A place to check what an AI told you. Paste the answer in, and Kevin tells you how much weight it can hold: which claims are solid, which are shaky, what the risk is if it is wrong, and how to verify it yourself. If it looks like a scam, he says so. Members get seven checks a day. It does not replace your own judgement. It sharpens it.

What is the AI Brain Gym?

One short exercise a day for keeping your mind in shape, using the AI you already have. Kevin sets the exercise, in recall, words, reasoning, checking claims, learning something new, or your own story. Your AI plays its part and you do the thinking: the AI never does the exercise for you. Some sessions get you out of your chair for a minute. You keep a log of what you did, never a score, and new activities are added every month. It is exercise, not a diagnosis, and nothing in it measures your brain.

How do I know I’m making progress?

Once a month, Your Month with AI lands on your dashboard and in your inbox: a short recap of what you actually did, written for you, with a suggestion for what to try next. No charts to decode. The AI Brain Gym keeps a log of the sessions you did, as a diary rather than a score, and Prompt School shows which lessons you have finished.

What is the Tutor Builder?

It builds one large prompt that turns the AI you already use into a patient personal tutor on any topic you choose: sourdough, Spanish, spreadsheets. You tell it what you want to learn and how you like to learn, paste the result into your AI, and start the first session. The tutor waits. There is no schedule.

What is AI Together?

A library of activities to do with a kid or teen, ages 6 to 17, sorted by age, time and what they are into. Tell it who you are with and how long you have, and it picks something to do together tonight: the steps, the exact words to type, and things to talk about afterwards. Under 13, the grown-up does the typing. New activities arrive every month as the tools change.

Your best learning years aren’t behind you.

What the research says about learning as an adult, and what we built because of it.

Ten minutes is plenty.
I timed it.
— Kevin

Experience counts for more than speed.

The Seattle Longitudinal Study has followed thousands of adults since 1956. Vocabulary and verbal reasoning hold steady or improve into the 60s. What slows first is speed.

So nothing here races you. Every video pauses and rewinds, and nothing has a deadline.

Trying beats rereading.

Practising something, and pulling it back out of your memory, fixes it far better than reading it again.

So you use a real AI tool in your first five minutes, and every tutorial comes with prompts to try.

A little, often, beats a lot, once.

Spreading practice out over days holds up better than cramming it into one long sitting.

So everything comes in short pieces. Ten minutes at a time is plenty.

Sources: K. Warner Schaie, Developmental Influences on Adult Intelligence: The Seattle Longitudinal Study (2nd ed., 2013). Roediger & Karpicke, “Test-enhanced learning,” Psychological Science (2006). Cepeda et al., “Distributed practice in verbal recall tasks,” Psychological Bulletin (2006). Dunlosky et al., “Improving students’ learning with effective learning techniques,” Psychological Science in the Public Interest (2013).

Privacy & Data

What do you do with my email address?

We send you the content you signed up for: tutorial notifications, the newsletter, and account information. We do not sell it. We do not rent it. We do not hand it to a third party for their marketing purposes.

Do you share my data with third parties?

Only with the services required to operate the platform: our email provider, our payment processor (Paddle), and the analytics tools we use to understand how the site is being used. None of these parties receive your data for their own marketing purposes. The full list is in the Privacy Policy.

What AI tools do you use internally?

We use AI tools to assist with content research, drafting, and production, and a human reviews and approves everything we publish. You can see exactly which tools we use, and how, on our How We Make AI UnSpun page.

Where can I read your full privacy policy?

AI can be easy. Plain English. No hype.

Twice a month. No overwhelm. Plus a free printable prompt sheet when you subscribe.